Shipping Policy

What is the estimated shipping time for orders?

We make every effort to dispatch your order promptly. Details of our standard shipping times are detailed here. Full details are available in your order confirmation. You can also check the progress of your order, if you have any concerns, by email to or by calling us on 01977 220000 during normal business hours.

We aim to dispatch all order items the same day (Monday to Friday) when the order is received by 2.30pm. Orders placed after this time on a Friday are dispatched on the following Monday (excluding bank holidays).

How much does shipping cost?

Our shipping rates are detailed in full on the Delivery page of the website.

Orders over £50 are eligible for free, standard delivery. Delivery can be upgraded to a next-day service, if required, at the checkout.

For orders under £50 the delivery charge is £4.95 (Royal Mail 24).