COVID UPDATE: EXPECTED DESPATCH WITHIN 1 WORKING DAY | Please allow extra time for deliveries.
Royal Mail and UPS are attempting to maintain their delivery targets in very difficult circumstances.
We anticipate Royal Mail Tracked 48 (2-3 WORKING days normally) to take 3 WORKING days currently, with Tracked 24 (1-2 WORKING days normally) to take around 2 WORKING days.
Deliveries to Northern Ireland and the Irish Republic may take an extra 2-3 working days due to the additional customs checks and delays due to Covid restrictions.
If your order doesn't arrive during these estimated delivery periods, please call us on 01977 220000 or email firstname.lastname@example.org and we'll be happy to investigate and if need be, we'll send out a replacement order the same day.
As with all orders, we can't guarantee that the delivery company (Royal Mail, UPS or Parcelforce) will deliver on time, particularly with the extra restrictions in place due to COVID-19. In exceptional circumstances delivery company delays beyond our control do occur. What we can guarantee though is that we will dispatch your order when we say we will, by the service you've requested.
If you've any issues with the delivery please let us know and we'll do everything we can to resolve the issue in a timely manner.
FREE DELIVERY ON UK ONLINE ORDERS OVER £25*
Standard Royal Mail Tracked 48 is £3.95, or FREE for all UK online orders when you spend over £25*.
If you need your order faster you can upgrade to Royal Mail Tracked 24 (£4.95), or guaranteed next day - Royal Mail Special Delivery if you order by 2pm on weekdays, for delivery Mon-Fri before 1pm the following working day (£9.95).
For larger items we use UPS (£9.95). In some areas we may use Parcelforce as an alternative courier for larger items.
*The small print
"Working days" for Royal Mail, Parcelforce and UPS relate to Monday to Friday only.
* SAME DAY does not include signs 800 x 600 mm or larger, which will be sent by UPS. It also does not include custom signs where artwork approval has been requested prior to manufacture.
Excludes public holidays - see our opening times.
Next Day also excludes the Channel Islands, postcodes FK17-21, G83, GY9, HS1-9, IM(all), IV(all), KA27-28, KW0-14, KW15-17, PA20-78, PH15-PH18, PH19-29, PH32-33, PH45-48, PH30-31, PH34-44, PH49-99, ZE(all) and international addresses. Available Monday to Friday for next day delivery, where possible. Contact us for details.
Large orders may be subject to a delay. Please call us on 01977 220000 to check.