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Deliveries

From The Shed to your door

Delivery shipping computer image 

STANDARD DISPATCH

We aim to dispatch all orders the same day if ordered by 12pm, although this may depend on the size of your order.

Royal Mail 24 (1st Class) aims to deliver within 1 to 2 working days. Royal Mail 48 (2nd Class) service aims to deliver within 3 working days.

We offer either a Parcelforce Express 24 hour or Express 48 hour service for larger items. See the Parcelforce website for further details of these services.

"Working days" for both Royal Mail and Parcelforce relate to Monday to Friday.

Our 1st class delivery charges base rate is £1.99 for Royal Mail 24 (First Class), although this will depend on the size and quantity of the items you're ordering. We aim not to charge you more than £1.00 more than Royal Mail or Parcelforce charge us.


 



FREE DELIVERY

Free standard delivery on all online orders image

There's free STANDARD delivery available on all online orders today.

Standard delivery is either Royal Mail 48 (2nd Class, 3-5 working days) or Parcelforce Express 48, depending on the size and total weight of your signs.

If you need your signs sooner, you can still select the Royal Mail 24, Special Delivery or Parcelforce Express 24 options, although these services are chargeable.

Free delivery is not available outside the UK. We reserve the right to withdraw this offer at any time.

 


URGENT DISPATCH

If you need your signs guaranteed for tomorrow*, we will use Royal Mail's Special Delivery service (next day or by 9am, as required). You MUST place your order by 12pm for delivery the following working day.

This applies to orders placed Monday to Thursday. Order by 12pm on a Friday and your order will be delivered on the following Monday. Weekend orders for Special Delivery will be delivered on a Tuesday.

The only exception is when there is a Bank Holiday on the Monday, in which case your order will be delivered on the Tuesday.


If you need it, we'll confirm the tracking number for your parcel when it's dispatched.

You can track the progress of your order delivery on the Royal Mail website at www.royalmail.com/track-your-item.



*Available Monday to Friday for next day delivery, where possible



Returns

 

We try to make sure that you're happy with your order.

 

Items are described as accurately as possible, although designs, sizes and colours may vary slightly from those described.

In the unlikely event that you're not entirely happy with our products then please email sales@thesignshed.co.uk.

You have the right to cancel your order within 14 days from the date of delivery for a credit or refund, minus our original postage costs and a 10% total order value re-stocking charge.

Please note that when you order a custom sign, any cancellation of the order will result in cancellation charges to cover administration fees and any incurred production and postal costs.

Please send any returns, together with a copy of your invoice to:-

THE SIGN SHED, Home Lea, Milford Road, Sherburn in Elmet, LEEDS, LS25 6AD